The Cabinet in a meeting on Tuesday decided to use “Government E-letter Management System” (GEMS), which enables government offices to exchange communications electronically, starting from 25 April. The system will be initially started in government institutions based in Malé and the Southern Province.
The government decided to adopt the system after Cabinet discussions on a paper on the matter, which was submitted by the Ministry of Civil Aviation and Communication.
GEMS is expected to make government administration more efficient, reduce costs, and improve the delivery of services.
The new e-letter system will also further improve the credibility, transparency and monitoring of the government bureaucracy. The system will enable policy makers and other decision makers to take regular stock of the work of the respective offices and to ensure remedial actions in cases of delays in responses.
One of the key pledges of the government is to bring government closer to the people. With GEMS in operation, written queries from the public will be more recorded and more readily available.
The Ministry of Civil Aviation and Communication will give briefing on the Government E-letter Management System to all government offices.
